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Our Guarantee For Home Buyers

Home Buying Guarantee

Love it or leave it, it's as simple as that. If you don't like it, we will sell it... for free!

If you are unhappy with your purchase and decide to sell within three months, we'll waive our share of the listing fee. We will waive our listing commission and provide FULL services to list and sell your property.

Your home will likely be the greatest financial investment you'll ever make. With the help of a Neal Estate Team real estate agent, it can also be your wisest. Set yourself up for long-term success with the help of our professionals.

Schedule Your Buyer's Consultation Today!

Find out where you stand in Victoria's real estate market. Schedule a meeting with one of our buying specialists and learn more about our exclusive home buyer guarantee now.

Buyer's Advantage Conditions & Limitations

The Love It or List It Guarantee does come with some limitations to protect our team while still offering you top-notch service. The incentive to list for free does not cover charges from other parties, including the buyer's broker commissions, closing costs, and so on. The result is that fees are cut in half. This is strictly just the listing fee and commission of The Neal Estate Team. This advantage is not available to properties purchased with the intent to flip.

Buying Homes With The Neal Estate Team

Buying a home is one of the biggest decisions and financial investments you'll make in your life. With the help of our Victoria real estate professionals, we can help ensure it's a seamless, stress-free, and successful transaction.

But don't just take our word for it; here's what we'll do to ensure your success:

Unlimited Access To Victoria MLS® Listings

You see what we see. It's as simple as that. New homes hit the market every single day. Our website refreshes the listings every 15 minutes, which means you have the most recent source of listings at your fingertips. Register for an account, create a saved search, and receive notifications when properties matching your wants and needs hit the market and as soon as they hit the market.

Your agent will work as an offline resource, connecting directly with sellers to find out about listings before they're made public. In many cases, this will beat out the competition and walk away with a great deal on the property of your choice. Your Neal Estate Team agent will save you valuable time by ensuring you only see properties that matter to you, based on your needs and investment preferences.

Professionals On Your Side

During the purchase of a home, there are many things you should consider beyond the listing price, like the history of property values in a particular neighborhood, what could change in the area over the next five years, and so on. Sure, you could do some research on your own, but this is what we do. We've dedicated our careers to knowing the Victoria real estate market and all its intricacies like the back of our hand. This in-depth market knowledge and decades of experience make us the top choice in our market. Whether you're buying for yourself or looking to invest, put our expertise to work for you!

Questions To Ask When Selecting An Agent

If you're interviewing other real estate agents, you should be asking them these important questions!

HOW MANY HOMES HAVE YOU SOLD IN YOUR CAREER? IN THE LAST FIVE YEARS? IN THE LAST 12 MONTHS?

The Neal Estate Team has sold more than 4,000 homes since 1991, averaging a home sold on average every three days, outselling most entire offices and more sales than any other agent in the Victoria area. This volume is directly attributed to our unique team approach and innovative consumer programs, and no other area agent can top this sales record.

HOW LONG HAVE YOU SOLD REAL ESTATE FULL TIME?

Since 1991.

WHERE DO YOU RANK WITHIN YOUR COMPANY?

Not only is The Neal Estate Team #1 in the Greater Victoria market, but no one has sold more with RE/MAX on Vancouver Island since 1998. We're also in the Top 100 with RE/MAX, globally, of more than 100,000 agents in almost 100 countries. Our team members have won numerous awards with RE/MAX and VREB.

HOW MANY FULL-TIME ASSISTANTS DO YOU HAVE?

The Neal Estate Team comprises 12 full-time professionals, each of whom is responsible for a specific process in the selling of your home. We have a customer experience manager, listing care coordinator, social media and internet specialist, graphic designer, photographer, videographer, marketing manager, client care coordinator, team courier, building inspector, mortgage broker and experienced sales partners specializing in commercial, luxury, listing and buyers.

WHAT ARE YOUR MARKETING PLANS FOR MY HOME?

Our Team has innovated many exclusive consumer programs which make the process of buying and selling a better experience for our customers. We will create an accurate and professional presentation of your property and ensure it receives massive exposure. We guarantee to advertise your home 24 hours a day, 7 days a week until it is SOLD.

WHAT WILL YOU DO TO MARKET MY HOME BEYOND THE CONVENTIONAL MLS LISTING?

We offer complimentary staging consultation, honest advice on pricing (not just what you want to hear), we market in traditional print sources in addition to extensive and innovative online and social media promotions, we use professional photography, full production video and 3D Virtual Reality in our promotions. We do what it takes to reach a massive market and network to ensure we reach the right buyers for your property.

DO YOU DO DIRECT RESPONSE ADVERTISING (ADS THAT USE POWERFUL HEADLINES, COMPELLING COPY, AND AN OFFER AND CALL-TO-ACTION THAT GENERATES RESPONSE)?

Yes, we do direct response advertising, generating thousands of inquiries every month and providing 24/7 immediate response. We believe that the faster response we give, the more response we generate. Our team has innovated many exclusive consumer programs which make the process of buying and selling a better experience for our customers. We will create an accurate and professional presentation of your property and ensure it receives massive exposure. We guarantee to advertise your home 24 hours a day, 7 days a week until it is SOLD.

IS YOUR OFFICE FULLY AUTOMATED WITH MOBILE PHONE, PAGER, VOICE MAIL, E-MAIL AND FAX SO WE CAN STAY IN CONSTANT TOUCH? ARE YOU COMMITTED TO BEING AVAILABLE?

Our office is open from 8am to 9pm and our team is always ready to jump in and help. We also have an after-hours Live Chat option online and Autobot response system on social media. We are frequently complimented on how responsive we are. Once you start working with us, you can reach us very easily, but the truth is that you will enjoy the customer service we offer. All of this is just to simplify and reduce your stress with this important process. We are committed to exceeding each customer's expectations.

WHAT HAVE YOU SOLD IN MY AREA?

We will provide you a complete listing of both ours and other comparable sales in your area.

DOES YOUR BROKER CONTROL YOUR ADVERTISING OR DO YOU?

Our team is in full control of our advertising program which, with a monthly investment consistently exceeding $30,000, is by far the most extensive in Victoria. Furthermore, our founder is the broker and owner of RE/MAX Alliance Victoria, home of Victoria's most productive agents.

ON AVERAGE, WHEN YOUR LISTINGS SELL, HOW CLOSE IS THE SELLING PRICE TO THE ASKING PRICE?

On average, we sell our listings for 102.3% of the listed price and in 16 days.
*Average Sale Price vs Original Listing Price for All Residential VREB Sales, Oct-Dec 2016

WHAT MAKES YOU DIFFERENT? WHY SHOULD I LIST MY HOME WITH YOU?

Our innovative and exclusive system will help you sell your home fast and for top dollar. We are currently working with over 1000 buyers on our exclusive Buyer Profile System. We generate extensive buyer inquiries from our websites which receive more than 15,000 visitors monthly and we receive hundreds of introductions annually to qualified and motivated relocating buyers from our many national and international referral partners. We pre-qualify these buyers before they view your home and assist them through the process. One of the most important benefits we offer is to tell you the truth about the value of your home at the start. We often sell homes after other agents have failed.

Because of our experience and record of success, we offer a few programs that other agents can't. Our Easy Exit Listing contract and Guaranteed Sale Options provide sellers with peace-of-mind and security.

WHAT INCENTIVES DO YOU OFFER OTHER BROKERS TO GET THEM COMMITTED TO SELLING MY HOME?

We provide prompt response and accurate information and a fair share of fees. We treat other agents very well like important customers and they like to work with us.

HOW MUCH TIME WILL YOU SPEND PROSPECTING FOR BUYERS FOR MY HOME? HOW WILL YOU DO IT?

Our innovative and exclusive systems and programs will help you sell your home fast and for top dollar. We are currently working with over 1000 buyers on our exclusive Buyer Profile System. We generate extensive buyer inquiries from our websites which receive more than 10,000 visitors monthly and we receive hundreds of introductions annually to qualified and motivated relocating buyers from our many National and International referral partners. We pre-qualify these buyers before they view your home and assist them through the process. One of the most important benefits we offer is to tell you the truth about the value of your home at the start. We often sell homes after other agents have failed.

IF I DON'T LIKE YOUR PERFORMANCE, MAY I CANCEL OUR LISTING AGREEMENT AT ANY TIME?

Every listing provides a no-hassle written option to cancel: Easy Exit Listing Details.

DO YOU HAVE A REFERENCE LIST OF CLIENTS I COULD CONTACT?

We would be happy to provide you with contact numbers but will first need to ask permission. We have MANY testimonials viewable online. Try the following:

GIVE ME THREE GOOD REASONS WHY I SHOULD CHOOSE YOU OVER ALL THE OTHER REPUTABLE AGENCIES IN TOWN.

  1. Our marketing is by far the most extensive, effective and successful available in our marketplace resulting on average that we sell our listings for 102.3% of the listed price and Average Day on Market of 16 days.
    *VREB Sales, Oct-Dec 2016
  2. Our massive global network in more than 100 countries is aligned to reach the best most motivated buyers for your home.
  3. Our record of success of more than $1 billion sold demonstrates our proven strategies and superior negotiating skills that we tenaciously put to work for your benefit.

Thank you for considering our team. We promise to provide a world class positive experience.

Ready? Contact Us Today!

Considering the purchase of a home soon? Request a personalized home buyer consultation from the Neal Estate Team. Whether you plan to buy in a year or you're ready to start the house hunt today, our team members are ready to assist with your next move!

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