A Word from Our Founder, Ron Neal
When I started my career as a realtor in 1991, I knew this career was more than just about selling properties. This career was about helping families make a home for themselves. I knew that real estate was not just about the transaction; it was about building relationships. And I knew that I wanted to build a business based on this principle.
Just as the population of Victoria has thrived since 1991, so has the real estate market. I knew it was important to stay ahead of the curve, and focusing on the customer service experience was the best way to build a solid, trustworthy reputation. I prioritized creating systems within my organization that would allow us to serve our customers more efficiently. By being more organized, we can focus more attention to listening and responding to the needs of our customers.
I have also been dedicated to developing innovative ways to market our customers’ homes. I understood early on that buying a home is the biggest purchase any of us will likely ever make, and we want to see right away the value and quality of our potential investment. My firm was among the first real estate brokerages to consistently showcase homes with professional photography, virtual reality tours, and complementary staging consultations.
Being a father of two active boys, and a coach and hockey player, I saw how lucky we are to live in such a vibrant family-oriented community. I wanted to build a business that dedicated to serving not just my customers, but the community in which we live, work and play.
I believe it has been my on-going dedication to excellence, innovation, empathy, leadership and generosity that has enabled me to attract a team of professionals who are inspired to uphold my original vision. Every member of the Neal Estate Team is a partner in our success, and we continue to grow because we are united in our commitment to serve our customers and our community, and in our commitment to be better at what we do every single day.
I am immensely proud that we have helped over 4000 families to make their homes here in Victoria, and we are all excited to help many more in the years to come.
Founder, The Neal Estate Team