Questions to ask when selecting a REALTOR®
If you’re interviewing other agents, you should be asking them these important questions!
HOW MANY HOMES HAVE YOU SOLD IN YOUR CAREER? IN THE LAST FIVE YEARS? IN THE LAST 12 MONTHS?
The Neal Estate Group has sold more than 5,000 homes since 1991, averaging a home sold on average every three days, outselling most entire offices and more sales than any other agent in Victoria and Vancouver Island. This volume is directly attributed to our unique Group approach and innovative consumer programs, and no other area agent can top this sales record.
HOW LONG HAVE YOU SOLD REAL ESTATE FULL TIME?
Since 1991.
WHERE DO YOU RANK WITHIN YOUR COMPANY?
Not only is The Neal Estate Group number one in the Greater Victoria and Vancouver Island market but no one has sold more with RE/MAX on Vancouver Island since 1998 and they’re in the Top 100 with RE/MAX Globally of more than 100,000 agents in almost 100 countries. Our Group members have won numerous awards with RE/MAX and VREB.
HOW MANY FULL-TIME ASSISTANTS DO YOU HAVE?
The Neal Estate Group comprises 22 full time professionals, each of whom is responsible for a specific process in the selling of your home. We have a customer experience manager, listing care coordinator, social media and internet specialist, graphic designer, photographer, videographer, marketing manager, client care coordinator, Group courier, building inspector, mortgage broker and experienced sales partners specializing in commercial, luxury, listing and buyers.
WHAT ARE YOUR MARKETING PLANS FOR MY HOME?
Our Group has innovated many exclusive consumer programs which make the process of buying and selling a better experience for our customers. We will create an accurate and professional presentation of your property and ensure it receives massive exposure. We guarantee to advertise your home 24 hours a day, 7 days a week until it is SOLD.
WHAT WILL YOU DO TO MARKET MY HOME BEYOND THE CONVENTIONAL MLS LISTING?
We offer complimentary staging consultation, honest advice on pricing (not just what you want to hear), we market in traditional print sources in addition to extensive and innovative online and social media promotions, we use professional photography, full production video and 3D Virtual Reality in our promotions. We do what it takes to reach a massive market and network to ensure we reach the right buyers for your property.
DO YOU DO DIRECT RESPONSE ADVERTISING (ADS THAT USE POWERFUL HEADLINES, COMPELLING COPY, AND AN OFFER AND CALL TO ACTION THAT GENERATES RESPONSE)?
Yes, we do direct response advertising generating thousands of inquiries every month and providing 24/7 immediate response. We believe that the faster response we give, the more response we generate. Our Group has innovated many exclusive consumer programs which make the process of buying and selling a better experience for our customers. We will create an accurate and professional presentation of your property and ensure it receives massive exposure. We guarantee to advertise your home 24 hours a day, 7 days a week until it is SOLD.
IS YOUR OFFICE FULLY AUTOMATED WITH MOBILE PHONE, PAGER, VOICE MAIL, E-MAIL AND FAX SO WE CAN STAY IN CONSTANT TOUCH? ARE YOU COMMITTED TO BEING AVAILABLE?
Our office is open from 8am to 7pm and our Group is always ready to jump in and help. We also have after hours Live Chat option online and Autobot response system on social media. We are frequently complimented on how responsive we are. Once you start working with us, you can reach us very easily, but the truth is that you will enjoy the customer service we offer. All of this is just to simplify and reduce your stress with this important process. We are committed to striving to exceed each customers expectations.
WHAT HAVE YOU SOLD IN MY AREA?
We will provide you a complete listing of both ours and other comparable sales in your area.
DOES YOUR BROKER CONTROL YOUR ADVERTISING OR DO YOU?
Our Group is in full control of our advertising program which with a monthly investment consistently exceeding $50,000 is by far the most extensive in Victoria. Furthermore, our founder is the Broker and Owner of RE/MAX Generation Victoria, home of Victoria's most productive agents.
ON AVERAGE, WHEN YOUR LISTINGS SELL, HOW CLOSE IS THE SELLING PRICE TO THE ASKING PRICE?
On average, we sell our listings for 106% of the listed price and in 8 days.
* Average Sale Price vs Original Listing Price for All Residential VREB Sales Nov-Dec 2021
WHAT MAKES YOU DIFFERENT? WHY SHOULD I LIST MY HOME WITH YOU?
Our innovative and exclusive system will help you sell your home fast and for top dollar. We are currently working with over 1000 buyers on our exclusive Buyer Profile System. We generate extensive buyer inquiries from our websites which receive more than 15,000 visitors monthly and we receive hundreds of introductions annually to qualified and motivated relocating buyers from our many National and International referral partners. We prequalify these buyers before they view your home and assist them through the process. One of the most important benefits we offer is to tell you the truth about the value of your home at the start. We often sell homes after other agents have failed.
Because of our experience and record of success, we offer a few programs that other agents can’t. Our Easy Exit Listing contract and Guaranteed Sale Options provide sellers with peace of mind and security.
WHAT INCENTIVES DO YOU OFFER OTHER BROKERS TO GET THEM COMMITTED TO SELLING MY HOME?
We provide prompt response and accurate information and a fair share of fees. We treat other agents very well like important customers and they like to work with us.
HOW MUCH TIME WILL YOU SPEND PROSPECTING FOR BUYERS FOR MY HOME? HOW WILL YOU DO IT?
Our innovative and exclusive systems and programs will help you sell your home fast and for top dollar. We are currently working with over 1000 buyers on our exclusive Buyer Profile System. We generate extensive buyer inquiries from our websites which receive more than 10,000 visitors monthly and we receive hundreds of introductions annually to qualified and motivated relocating buyers from our many National and International referral partners. We prequalify these buyers before they view your home and assist them through the process. One of the most important benefits we offer is to tell you the truth about the value of your home at the start. We often sell homes after other agents have failed.
IF I DON’T LIKE YOUR PERFORMANCE, MAY I CANCEL OUR LISTING AGREEMENT AT ANY TIME?
Every listing provides a no-hassle written option to cancel - Easy Exit Listing Details
DO YOU HAVE A REFERENCE LIST OF CLIENTS I COULD CONTACT?
We would be happy to provide you with contact numbers but will first need to ask permission. We have MANY testimonials viewable online. Try the following:
GIVE ME THREE GOOD REASONS WHY I SHOULD CHOOSE YOU OVER ALL THE OTHER REPUTABLE AGENCIES IN TOWN.
- Our marketing is by far the most extensive, effective and successful available in our marketplace resulting on average that we sell our listings for 106% of the listed price and Average Day on Market of 8 days. * VREB Sales Nov-Dec 2021
- Our massive global network in more than 100 countries is aligned to reach the best most motivated buyers for your home
- Our record of success of more than $1 Billion sold demonstrates our proven strategies and superior negotiating skills that we tenaciously put to work for your benefit.
Thank you for considering our Group. We promise to provide a world class positive experience.